Hampton Inn & Suites Wilkes-Barre

The breakfast was good, but my son forgot his wallet and airpods. We had already left and connected with the staff via a phone call and they were getting annoyed with my son for calling. It is extremely frustrating since loosing items is already stressful and then we got someone who did not want to help us.

I was only at the hotel for one night. Nice pool/hot tub on the ground floor; clean room and very comfortable beds; good shower. We missed the breakfast cutoff by about 5 minutes, but the staff made sure we were accommodated; they also facilitated a few other requests having to do with luggage and logistics -- I don't drive and needed Lyft services and they offered advice.; the manager gave us fresh-baked cookies while we waited for our last trip to the bus station. My son and I were visiting for rather somber reasons, and I was a bit stressed; it was great to have such helpful staff to manage our stay. Really lovely people.

Breakfast started nice and early. Offerings were quality, esp. breakfast meats. Good hot bevs and appreciated them being available all day. Location was central to everywhere I needed to go and easy access to highways. Room was good sized, and got use out of mini fridge and microwave and iron. Shower was hot and had good water pressure. Beds were comfy.AC was wonderfully arctic. Got a great local dining recommendation from the front desk.

It’s clean inside and outside of the rooms and the staff were very friendly and welcoming!

Bright, clean hotel close to highway access. Room and bed comfortable. Breakfast served was hot and abundant in choice. Near a mall with dinner options nearby. Would stay there again.